CompTIA A+ Core 2 (220-1002) — Question 69

A technician has identified malware on a user's system.
Which of the following should the technician do NEXT according to malware removal best practices?

Answer options

• A. Enable System Restore and create a restore point so no data is lost
• B. Educate the user about how to avoid malware in the future
• C. Update the antivirus software and run a full system scan
• D. Move the infected system to a lab with no network connectivity

Correct answer: D

Explanation

Moving the infected system to a lab with no network connectivity is crucial to prevent further spread of the malware. While enabling System Restore, educating the user, and updating antivirus software are important, these actions should follow isolating the infected system to ensure the malware does not affect other devices or networks.