CompTIA A+ Core 2 (220-1002) — Question 421

A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues? (Choose two.)

Answer options

• A. Slow performance
• B. Slow data speeds
• C. No wireless connectivity
• D. Baseband
• E. Application hang
• F. Overheating

Correct answer: B, C

Explanation

The correct answers are B and C because a 1x signal indicates limited data speeds and suggests a lack of proper wireless connectivity, which are both related to Internet issues. The other options, such as slow performance and overheating, may affect overall device usability but do not specifically address the Internet connection problems.