CompTIA A+ Core 2 (220-1002) — Question 388

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen.
Which of the following methods does the technician use to force the program to close in macOS?

Answer options

• A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.
• B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds which causes the application to force quit.
• C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.
• D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.

Correct answer: D

Explanation

The correct answer is D because the Apple menu provides the proper way to access the Force Quit feature in macOS. Options A and B describe methods that are not applicable to macOS, while option C incorrectly suggests using Finder to force quit an application, which is not the standard procedure.