CompTIA A+ Core 2 (220-1002) — Question 373

When opening a browser, a user receives pop-ups and is redirected to a certain website. A technician discovers a newer form of malware has infected the machine via an email attachment. The technician updates the anti-malware software and is able to clean the machine.
Which of the following should the technician do NEXT?

Answer options

• A. Redeploy the machine back into the production environment.
• B. Create a System Restore point of the newly cleaned machine.
• C. Explain proper email scanning techniques to the user.
• D. Update any other anti-malware software and patch the operating system.

Correct answer: B

Explanation

Creating a System Restore point of the newly cleaned machine is important because it provides a recovery option in case of future issues. Redeploying the machine immediately could risk reinfection, while educating the user and updating other software are also important but should follow the establishment of a restore point for safety.