CompTIA A+ Core 2 (220-1002) — Question 344

Ann, a user, has asked a technician for help with her computer. Ann has been trying to speed it up with simple upgrades but has not been successful. She added memory and removed unnecessary applications that were no loner in use. After removing the applications, however, the computer seemed to get slower. Which of the following is the BEST solution?

Answer options

• A. Defragment the hard drive.
• B. Kill the removed tasks.
• C. Perform software updates.
• D. Rebuild the user profile.

Correct answer: A

Explanation

Defragmenting the hard drive is the best solution because it reorganizes fragmented data, which can significantly improve the speed of the computer. Killing the removed tasks is not relevant since they have already been uninstalled, and performing software updates may not address the underlying issue of fragmentation. Rebuilding the user profile is unnecessary in this case, as the problem lies with the hard drive's organization rather than the user profile itself.