CompTIA A+ Core 2 (220-1002) — Question 331

Following a recent password change, a user can log on successfully to an Apple computer but cannot access a web-based service. An error message displays each time the user attempts to authenticate to the service. Prior to changing the password, the computer had no communication issues. Which of the following should a technician use to continue troubleshooting the issue?

Answer options

Correct answer: C

Explanation

The correct answer is C, Keychain, as it stores user passwords and can cause authentication issues if the password is not updated. The other options, such as passwd, are related to changing passwords at a system level, while FileVault is about disk encryption and Gatekeeper deals with app security settings, none of which directly address the web service login issue.