CompTIA A+ Core 2 (220-1002) — Question 273

A Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to:
✑ Deploy the patches to the environment following best practice protocols.
✑ Ensure the servers and applications are functioning properly after the deployment.
Which of the following steps will the technician most likely take NEXT?

Answer options

• A. Document the business processes.
• B. Scope the change.
• C. Perform a risk analysis.
• D. Develop a back-out plan.
• E. Document the changes.

Correct answer: B

Explanation

The correct answer is B, as scoping the change is crucial to define the extent and impact of the patch deployment. Documenting business processes (A) and changes (E) are important but typically follow after the scope is defined. Performing a risk analysis (C) is part of the planning but not the immediate next step, and developing a back-out plan (D) is also important but generally comes after scoping.