CompTIA A+ Core 2 (220-1002) — Question 269

A user is trying to access a popular email website but is being redirected to a different website that asks for login credentials. The user calls a technician, who promptly notices a security issue. Which of the following should the technician do to remove the threat from the system?

Answer options

• A. Remove all parameters after the FQDN website address.
• B. Remove all files from the temporary folder and restart the computer.
• C. Remove and reinstall the web browser in safe mode.
• D. Remove all lines that are not comments from the hosts file.

Correct answer: B

Explanation

The correct answer is B because clearing temporary files can help remove any malicious content or scripts that may have been downloaded. Options A and D do not directly address the potential malware issue, while C may not resolve the current threat and could lead to further complications.