CompTIA A+ Core 2 (220-1002) — Question 231

A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST likely to be successful in this case?

Answer options

• A. Telnet
• B. Remote desktop
• C. Third-party screen sharing
• D. Secure shell

Correct answer: C

Explanation

The correct answer is C, as third-party screen sharing tools often work over the internet and do not require a direct connection to the corporate network. Telnet and Secure Shell are typically used for command-line access and may not be suitable for a Windows issue, while Remote Desktop usually requires a VPN or direct network access, which the user does not have.