CompTIA A+ Core 2 (220-1002) — Question 224

A technician needs to update the network firewall, which will cause a temporary outage. The technician submits a change management request to perform the required maintenance. Which of the following provides details about what the technician will need to do if the update fails?

Answer options

• A. Back-out plan
• B. Scope of the change
• C. Risk analysis
• D. End-user acceptance

Correct answer: A

Explanation

The back-out plan is crucial as it details the steps necessary to revert the changes if the update fails. The scope of the change defines what is being updated, while risk analysis assesses potential issues but does not provide actionable steps. End-user acceptance refers to user approval post-change and is not related to failure recovery.