CompTIA A+ Core 2 (220-1002) — Question 213

A customer has a Windows 7 x86 computer with 4GB of RAM and needs to upgrade the RAM to meet the minimum specifications for a new piece of software.
Which of the following should a technician recommend to the customer FIRST?

Answer options

• A. Migrating to a Linux OS
• B. Installing a new SSD
• C. Using a 64-bit architecture
• D. Installing 8GB DDR4 RAM

Correct answer: C

Explanation

The correct answer is C because a 64-bit architecture can support more than 4GB of RAM, which is necessary for the new software. The other options do not directly address the RAM limitation; migrating to Linux (A) may not resolve the issue, installing an SSD (B) improves speed but doesn't affect RAM capacity, and simply adding DDR4 RAM (D) won't work with a 32-bit OS.