CompTIA A+ Core 2 (220-1002) — Question 2

A user who is running Windows 10 logs into a machine and notices that shared drives are missing, the `My Documents` folder is empty, and personal settings are reset.
Which of the following would be required to resolve the issue?

Answer options

• A. Remove the registry entry and rename the local account folder
• B. Delete or rename the local user folder
• C. Run DISM and re-add the local power user account
• D. Remove the user account in Credential Manager and restart the PC

Correct answer: C

Explanation

The correct answer is C because running DISM can help repair the system image and restore necessary components related to the local power user account. Options A and B do not directly address the account configuration issue, and D involves Credential Manager, which is not relevant to the missing user profile data.