CompTIA A+ Core 2 (220-1002) — Question 174

Joe, a customer, calls a technician to report a remote computer is demonstrating erratic behavior while he is working on it. The technician verifies the files and directories. Joe is working on locally cannot be opened in any application, and the computer is running extremely slow.
Which of the following is the MOST likely cause of this issue?

Answer options

• A. Files disappearing
• B. File permission changes
• C. Application crash
• D. Too many startup items

Correct answer: D

Explanation

The most likely cause of the issue is 'Too many startup items,' as this can significantly slow down the computer's performance. The other options, such as 'Files disappearing,' 'File permission changes,' and 'Application crash,' do not directly relate to the slow performance or the inability to open files in applications.