CompTIA A+ Core 2 (220-1002) — Question 161

A technician is installing the latest OS on a user's system. The user wants all of the settings and files to remain intact during the installation.
Which of the following upgrade methods should the technician use?

Answer options

• A. network installation
• B. clean install
• C. in-place upgrade
• D. image deployment

Correct answer: C

Explanation

The in-place upgrade method allows the technician to install the new OS while preserving the user's existing settings and files, making it the correct choice. In contrast, a clean install would erase all previous data, network installation typically refers to the method of installing software over a network, and image deployment involves using a pre-configured OS image, which may not retain user data.