CompTIA A+ Core 2 (220-1002) — Question 105

A customer built a computer with the following specifications:
✑ Single hexa-core processor
✑ 8GB DDR4 memory
✑ 256GB SSD drive
✑ Built-in graphics card
✑ 32-bit Windows OS
✑ Audio editing software
The computer seems to be working, but the OS reports only 3.5GB of RAM is available. Which of the following would correct the issue?

Answer options

Correct answer: B

Explanation

The issue arises because a 32-bit Windows OS can only address up to 4GB of RAM, with some of that memory reserved for system use, leaving approximately 3.5GB available. Upgrading to a 64-bit Windows OS would allow the system to utilize the full 8GB of RAM. The other options do not address the OS limitation regarding memory accessibility.