CompTIA A+ Core 1 (220-1001) — Question 85

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.
Which of the following would be the BEST way for a technician to assist Joe?

Answer options

• A. Log into the same email provider on the new device, and restore the contacts and dates.
• B. Create a Bluetooth connection between Joe's devices, and copy his contacts and calendar.
• C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
• D. Use NFC to transfer all compatible data from one device to the other.

Correct answer: A

Explanation

The best option is A, as logging into the same email provider allows Joe to easily restore his contacts and appointments from his corporate account. Option B is less efficient since Bluetooth transfer can be cumbersome and may not support all data types. Option C requires manual intervention and additional steps, while option D, although convenient, may not support all the necessary data types or be available on both devices.