CompTIA A+ Core 1 (220-1001) — Question 76

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Answer options

• A. Channels
• B. Frequency
• C. Antenna power level
• D. SSID

Correct answer: B

Explanation

The first thing the technician should check is the Frequency, as it can significantly impact connectivity. If the WAP is operating on a crowded frequency band, it can lead to intermittent connections. The other options, such as Channels, Antenna power level, and SSID, may also affect performance but are secondary to verifying the frequency being used.