CompTIA A+ Core 1 (220-1001) — Question 72

A technician manually configured the wireless connection on the Chief Information Officer's (CIO's) new laptop so it can communicate with the network at the office. The CIO now is having trouble connecting to a guest WiFi hotspot. While the device has a gateway address and says it is connected, the CIO cannot access company email.
Which of the following would BEST resolve the issue?

Answer options

• A. Move the CIO's laptop closer to the access point to obtain a better RF signal.
• B. Restart the wireless connection to obtain a self-assigned APIPA address.
• C. Assign a different IP address to the device in conflict with the CIO's laptop.
• D. Set the network connection to use DHCP instead of a static address.
• E. Change the network's SSID to a mobile hotspot to access company email.

Correct answer: D

Explanation

The correct answer is D because setting the network connection to use DHCP will allow the laptop to automatically obtain an appropriate IP address, resolving any conflicts and connectivity issues. Options A and E do not address the core issue of IP configuration, while B incorrectly suggests that an APIPA address would be beneficial, and C may lead to further conflicts rather than solving the existing problem.