CompTIA A+ Core 1 (220-1001) — Question 373

A home office user notices the output from their new inkjet printer is poor quality.
Which of the following actions should the user take FIRST to correct the problem?

Answer options

• A. Replace the ink cartridges.
• B. Check the DPI settings.
• C. Realign the print heads.
• D. Clean the print heads.

Correct answer: D

Explanation

Cleaning the print heads is typically the first step to take when experiencing poor print quality, as it can resolve issues related to clogged nozzles. While replacing cartridges, checking DPI settings, and realigning print heads can also help, they are secondary steps that should be considered only if cleaning does not improve the output.