CompTIA A+ Core 1 (220-1001) — Question 37

A customer contacts the help desk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Choose three.)

Answer options

• A. LCD power inverter
• B. AC adapter
• C. Battery
• D. Processor
• E. VGA card
• F. Motherboard
• G. Backlit keyboard
• H. Wireless antenna

Correct answer: A, B, C

Explanation

The battery is likely failing to hold a charge, which is a common issue with laptops showing such symptoms. The AC adapter may also be malfunctioning, preventing proper charging, while the LCD power inverter could contribute to power issues related to the display. The other options like the processor, VGA card, motherboard, backlit keyboard, and wireless antenna are less likely to directly affect charging capabilities.