CompTIA A+ Core 1 (220-1001) — Question 310

Users of an older laser printer notice the printing on output is easily scratched off the paper. Which of the following is the MOST likely root cause?

Answer options

• A. The paper in the trays has been exposed to moist air
• B. The toner cartridge contains old toner
• C. The corona wire is defective and needs to be replaced
• D. The fuser assembly is not reaching the correct temperature

Correct answer: D

Explanation

The correct answer is D because if the fuser assembly does not reach the appropriate temperature, it will not properly bond the toner to the paper, making it easy to scratch off. Options A, B, and C may affect print quality, but they do not directly cause the toner to be easily removed from the paper.