CompTIA A+ Core 1 (220-1001) — Question 295

An end user's laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?

Answer options

• A. Check the keyboard layout in Settings.
• B. Check the touch-pad settings.
• C. Check the power management settings.
• D. Check that the function key is not stuck.

Correct answer: B

Explanation

The correct answer is B because checking the touch-pad settings directly addresses the issue of the built-in peripherals not working. The other options do not specifically target the touch-pad or built-in mouse functionality and may not resolve the user's problem.