CompTIA A+ Core 1 (220-1001) — Question 283

Users report they cannot print to the network printer. The printer is on and has the correct static IP address settings. Which of the following should the technician check NEXT?

Answer options

• A. USB connection
• B. Printer drivers
• C. Wireless settings
• D. Router settings

Correct answer: B

Explanation

The next logical step is to check the Printer drivers, as outdated or incorrect drivers can prevent successful communication between the computer and the printer. The other options such as USB connection and wireless settings are not relevant since the issue pertains to network printing and the printer is confirmed to be on and reachable via its static IP.