CompTIA A+ Core 1 (220-1001) — Question 256

A systems administrator is troubleshooting a database server on a company LAN. Users are unable to run any database applications, but all workstations can ping the server with normal latency. Which of the following should the technician do NEXT to resolve the issue while adhering to best practices?

Answer options

• A. Review the system and application logs.
• B. Document the findings
• C. Perform a full backup
• D. Reboot the server.

Correct answer: A

Explanation

The correct answer is A, as reviewing the system and application logs can provide insights into any errors or issues affecting database applications. Options B, C, and D do not directly address the problem at hand; documenting findings is important but not a troubleshooting step, and rebooting the server or backing it up may not resolve the underlying issue.