CompTIA A+ Core 1 (220-1001) — Question 252

A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure. One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue?

Answer options

• A. Remove the drive with the solid fault light and order a replacement drive.
• B. Reseat both of the error drives and reboot the PC.
• C. Verify hardware RAID state and configuration.
• D. Simultaneously replace both drives with the fault lights.

Correct answer: C

Explanation

The correct answer is C because verifying the hardware RAID state and configuration is crucial to understanding the failure's root cause before taking any action on the drives themselves. Options A and D involve replacing drives prematurely without confirming the RAID setup, which may lead to unnecessary hardware expenses. Option B suggests reseating the drives, but if the RAID configuration is incorrect, this action may not solve the issue.