CompTIA A+ Core 1 (220-1001) — Question 217

A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Choose two.)

Answer options

• A. Replace the toner cartridges
• B. Replace the fuser module
• C. Clean the paper tray rollers
• D. Adjust the printer settings
• E. Replace the developer
• F. Empty the waste toner bottles

Correct answer: A, D

Explanation

Replacing the toner cartridges can address issues with color density, as low or faulty toner can lead to faint prints. Adjusting the printer settings may also help correct color output by ensuring the correct color profiles are used, while options B, C, E, and F are less likely to resolve the specific issue of faint color density.