CompTIA A+ Core 1 (220-1001) — Question 133

A user reports being unable to print to a network-based all-in-one printer. The issue consistently appears after power outages.
Which of the following should a technician perform to resolve the issue?

Answer options

• A. Run Windows Update on the user's machine
• B. Disable the firewall on the user's machine
• C. Set a static IP address on the printer
• D. Reinstall the printer with vendor-provided drivers

Correct answer: C

Explanation

Setting a static IP address on the printer ensures that it retains the same network address even after power outages, preventing connectivity issues. Running Windows Update or disabling the firewall may not address the specific problem of the printer losing its network settings. Reinstalling the printer with vendor-provided drivers could be unnecessary if the primary issue is the printer's IP address configuration.