CompTIA A+ Core 1 (220-1001) — Question 114

A user brings a Windows laptop into the office and connects it to a wireless network. Upon connecting to the network, the user is prompted to select whether the network is a home, work, or public network. The user selects the work profile and is able to access the Internet but cannot access office network resources.
Which of the following is the MOST likely cause of the problem?

Answer options

• A. The user's network card is malfunctioning.
• B. The user is connected to the wrong wireless network.
• C. The user's firewall is blocking access to the resources.
• D. The user put in the wrong credentials.

Correct answer: B

Explanation

The most likely reason for the user not being able to access office network resources is that they are connected to the wrong wireless network. Selecting the work profile does not guarantee access to office resources if the connection is not to the correct SSID. The other options are less probable as they do not directly relate to the network connection itself.