CompTIA A+ Core 1 (220-1001) — Question 107

A user needs access to a shared mailbox inside the mobile mail application through the company's cloud-based email service.
Which of the following protocols is required to make this possible?

Answer options

• A. IMAP
• B. S/MIME
• C. SMTP
• D. SNMP

Correct answer: A

Explanation

IMAP (Internet Message Access Protocol) is essential for accessing email on a mobile mail application, especially for shared mailboxes, as it allows multiple devices to manage the same mailbox. S/MIME is used for secure email, SMTP is for sending emails, and SNMP is a network management protocol, none of which facilitate access to shared mailboxes.