CompTIA A+ Core 1 (220-1001) — Question 103

A client brings in a smartphone with a cracked screen to be repaired. During the repair process, the technician places the screws in a small container to prevent losing them. The technician tests the replacement screen to ensure it works property before closing the device. Once the device is back together, however it does not power on.

Answer options

• A. Label the locations of the screws.
• B. Refer to manufacturer resources.
• C. Document the orientation of the cables.
• D. Use the appropriate hand tools.

Correct answer: B

Explanation

The correct answer is B because referring to manufacturer resources can provide critical information about the device's specifications and troubleshooting steps. The other options, while useful practices, do not directly address the issue of the device not powering on after reassembly.