Citrix Virtual Apps and Desktops 7 Advanced Configure and Manage — Question 92

Scenario: An existing setup of session recording has stopped working. After investigating, a Citrix Engineer finds that the Session Recording Agent cannot connect to the Session Recording Server. The following error is displayed:
"The underlying connection was closed. Could not establish a trust relationship for the SSL/TLS secure channel. "
Which two issues could cause this error? (Choose two.)

Answer options

• A. The Session Recording server is down or unavailable to accept requests.
• B. The sessions are started but a request for a record policy evaluation was NOT made.
• C. The server hosting the Session Recording Agent does NOT have a CA certificate.
• D. The Session Recording server is using a certificate signed by a CA that the server hosting the Session Recording Agent does NOT trust.

Correct answer: C, D

Explanation

The correct answers are C and D because the error indicates a trust issue with SSL/TLS connections, which can occur if the Session Recording Agent does not have the necessary CA certificate (C) or if the server is using a certificate from an untrusted CA (D). Options A and B do not directly relate to SSL/TLS trust issues and would not cause the stated error.