Citrix ADC 13 Advanced Topics – Security, Management and Optimization — Question 6

Scenario: While attempting to access web server that is load balanced by a Citrix ADC using HTTPS, a user receives the message below:
SSL/TLS error: You have not chosen to trust `Certificate Authority` the issuer of the server's security certificate.
What can a Citrix Administrator do to prevent users from viewing this message?

Answer options

• A. Ensure that users have the certificate's private key.
• B. Ensure that users have the certificate's public key.
• C. Ensure that the server certificate is linked to its respective intermediate and root certificates.
• D. Ensure that users have the server certificate installed.

Correct answer: C

Explanation

The correct answer is C because a server certificate must be chained to its intermediate and root certificates to establish a trusted connection. If this chain is not complete, users will receive trust errors. Options A and B are incorrect as users do not need the private or public keys to avoid this error, and option D is also incorrect because simply installing the server certificate does not ensure its trustworthiness without the complete certificate chain.