Citrix Gateway 13 Administration — Question 27

Scenario: A NetScaler MPX appliance has become unresponsive while using the GUI. A Citrix Administrator needs to restart the appliance and force a core dump for analysis.
What can the administrator do to accomplish this?

Answer options

• A. Use the NMI button on the back of the appliance.
• B. Connect to the USB port to issue a restart command.
• C. Use the reset button on the front of the appliance.
• D. Turn off the appliance using the power button.

Correct answer: A

Explanation

The correct action is to use the NMI button on the back of the appliance, as it forces the system to generate a core dump and restart safely. The USB port and reset button do not provide the necessary functionality for a core dump, and simply turning off the appliance may lead to data loss or corruption.