Citrix Gateway 13 Administration — Question 10

Scenario: A Citrix Administrator is troubleshooting a NetScaler issue. The administrator goes to the command line and from the Shell, tails the ns.log to view the log in real time to find the issue. After a few minutes, the administrator noticed that the logs stopped scrolling and the issue was missed.
How can troubleshooting continue using the ns.log?

Answer options

• A. The ns.log service has stopped and needs to be restarted.
• B. The ns.log needs to be downloaded to the client machine for full viewing.
• C. The ns.log has reached its 100 KB limit. Press ‘CTRL+C’ to stop it from running and issue the command "tail-f ns.log" to resume.
• D. The ns.log is still running. Press ‘Enter’ and the ns.log will resume.

Correct answer: A

Explanation

The correct answer is A because if the ns.log service has stopped, the logs will cease to update, necessitating a restart of the service to continue troubleshooting. Options B and C are incorrect as they do not address the immediate need to restart the service, and option D is misleading since the logs did not stop due to lack of input but rather because the service has likely stopped.