Citrix Virtual Apps and Desktops 7 Associate — Question 178

Scenario: The Help Desk team is troubleshooting a printing issue. Users connect to print servers located in two different datacenters. The print servers host identical drivers and queues. Upon investigation, a Citrix Administrator finds that users can only print to one of the print servers successfully.
The Network team informed the administrator that only Citrix-related traffic is allowed between the two Sites.
How can the administrator fix this issue?

Answer options

• A. Create a Citrix policy that limits the bandwidth consumption used by printing.
• B. Create a Citrix policy that disables direct connections to the print servers.
• C. Install Universal printer drivers to all print servers.
• D. Create a Citrix policy to auto-create printers.

Correct answer: B

Explanation

The correct answer is B because disabling direct connections to the print servers will ensure that all print jobs are routed through the Citrix environment, which is the only traffic allowed between the sites. Options A and D do not address the connectivity issue, while option C does not resolve the problem of limited network traffic between the datacenters.