Citrix Virtual Apps and Desktops 7 Administration — Question 33

Scenario: The Helpdesk team is troubleshooting a printing issue. Users connect to print servers located in two different datacenters. The print servers host identical drivers and queues. Upon investigation, a Citrix Administrator finds that users can only print to one of the print servers successfully.
The network team informed the administrator that only Citrix-related traffic is allowed between the two Sites.
How can the administrator fix this issue?

Answer options

• A. Create a Citrix policy to auto-create printers.
• B. Install Universal drivers to all print servers.
• C. Create a print policy that limits the bandwidth consumption used by printing.
• D. Create a printing policy that disables direct connections to print server.

Correct answer: A

Explanation

The correct answer is A because creating a Citrix policy to auto-create printers allows users to access the available print servers dynamically, ensuring they can print successfully. Option B is incorrect as installing Universal drivers may not address the connectivity issue between the servers. Option C does not resolve the underlying connection problem, and Option D would further restrict access to the print server, exacerbating the issue.