Cisco Customer Success Manager (DTCSM) — Question 53

The customer plans to relocate to a new building in the existing area to reduce cost. The company wants to retain talent through this transition. Which two business outcomes are critical to the company's success? (Choose two.)

Answer options

• A. risk management
• B. employee satisfaction
• C. cost efficiency
• D. credibility
• E. sustainability

Correct answer: B, C

Explanation

Employee satisfaction is crucial as it helps retain talent during the transition, while cost efficiency is important for achieving the goal of reducing expenses. The other options, such as risk management, credibility, and sustainability, may be relevant but do not directly address the immediate concerns of retaining talent and cutting costs during a relocation.