Cisco Renewals Manager (700-805) — Question 9
Which success indicator for a Renewals Manager is valid? (Choose the best answer.)
Answer options
- A. new product introductions
- B. increased deployment of licenses
- C. stabilized customer satisfaction scores
- D. on-time renewal
Correct answer: C
Explanation
The correct answer is C, as stabilized customer satisfaction scores are crucial for a Renewals Manager to maintain long-term customer relationships and ensure renewals. Options A and B focus on product-related metrics that do not directly relate to renewals, while option D, while relevant, does not measure customer satisfaction.