Cisco Renewals Manager (700-805) — Question 7
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
Answer options
- A. net new sales
- B. training costs
- C. annual recurring revenue
- D. renewal rate
- E. close rate
Correct answer: B, C, D
Explanation
The correct metrics for subscription renewals are training costs, annual recurring revenue, and renewal rate. Training costs are important for ensuring customer success, annual recurring revenue indicates the predictable income from subscriptions, and renewal rate measures customer retention. Net new sales and close rate are more focused on acquiring new customers rather than retaining existing ones.