Cisco Unified Communications for System Engineers — Question 23

Which two trends are helping to drive customer digital transformation? (Choose two.)

Answer options

• A. New technology take a slower and measured development path
• B. Businesses must differentiate customer experiences
• C. IT budgets are growing to address the pace of technology introduction
• D. Decreases in the number of industry and national security regulations
• E. Need to automate and simplify the way IT manages and deploys networks

Correct answer: A, B

Explanation

The correct answers, A and B, highlight that new technologies are being adopted more gradually, allowing businesses to focus on enhancing customer experiences. Options C, D, and E, while relevant to IT and business strategy, do not directly address the trends driving customer digital transformation.