Cisco Introduction to Cisco Sales — Question 49

Which phrase best describes Unified Communications?

Answer options

• A. video conferencing accessible across endpoints, devices, and applications within an organization
• B. integrated voice, video, mobility, and presence services across endpoints, devices and applications
• C. voice and video collaboration services accessed from a unified endpoint
• D. mobile endpoint applications that unify voice, video, and presence services to streamline communications and enhance productivity and collaboration

Correct answer: B

Explanation

The correct answer, B, accurately captures the essence of Unified Communications by emphasizing the integration of various communication services across multiple platforms. Options A and C focus on specific aspects like video conferencing and single endpoint access, which do not encompass the full range of services offered by Unified Communications. Option D, while mentioning mobile applications, fails to highlight the comprehensive integration of voice, video, and presence that defines Unified Communications.