Cisco Introduction to Cisco Sales — Question 27

With Cisco ONE, what happens when a customer refreshes hardware?

Answer options

• A. The customer must purchase entirely new software licenses.
• B. The customer can refresh or go to the next tier of hardware and port or upgrade software at no additional charge.
• C. The customer can refresh hardware in the same tier and port software at no charge but must purchase new licenses for the next tier of hardware.
• D. The customer can refresh hardware in the same tier and port software at no charge, or go to the next tier hardware and just pay the difference for their software.

Correct answer: D

Explanation

Answer D is correct because it allows customers to either refresh their hardware within the same tier at no extra cost or upgrade to a higher tier by paying only the difference in software costs. Options A and C incorrectly imply that new licenses are needed for the same tier or next tier, while option B does not clarify the cost difference for upgrading to the next tier.