Cisco Contact Center Enterprise Implementation and Troubleshooting — Question 6

Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Answer options

• A. Silent Monitor inbound voice calls
• B. NAT for address hiding
• C. Demarcation point between networks
• D. Record calls by forking the media using build-in-bridge
• E. Secure communication using flow around mode
• F. Normalize SIP messages using SIP profiles

Correct answer: B, C, D

Explanation

The correct answers B, C, and D pertain to core functionalities of Cisco Unified Border Element that enhance network security and call management. Option A is incorrect because silent monitoring is not a feature of the Unified Border Element, while E and F are related to security and message handling, which are not prioritized in the context of this specific integration.