Advanced Administration and Reporting of Contact Center Enterprise — Question 6

In PCCE 12k, what are two options to manage payloads? (Choose two.)

Answer options

• A. a custom payload is created during the installation
• B. ECC Variables where Default Payload is the only option and all new ECC Variables are automatically added to the Custom Payload
• C. delete the default payload and rebuild with the same members
• D. ECC Variables where Custom payloads are added and new ECC Variables must be manually assigned to the appropriate payload
• E. a default payload is created during the installation

Correct answer: A, D

Explanation

Option A is correct because a custom payload can indeed be created during the installation process. Option D is also correct as it accurately describes how ECC Variables can be associated with custom payloads, requiring manual assignment for new variables. The other options do not accurately reflect the management of payloads in PCCE 12k.