Advanced Administration and Reporting of Contact Center Enterprise — Question 14

What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)

Answer options

• A. Value List Collection Designer
• B. Agent Supervisor
• C. Report Designer
• D. Report Definition Designer
• E. Dashboard Designer

Correct answer: B, C

Explanation

The correct answer includes 'Agent Supervisor' and 'Report Designer' as these are the default roles given to supervisors upon import from the CCE DB. The other options, while valid roles, are not assigned by default to a supervisor in this context.