Implementing Cisco Collaboration on-Premise (COLLAB) — Question 1

What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified Communications
Manager?

Answer options

• A. 50
• B. 150
• C. 300
• D. 400

Correct answer: C

Explanation

The correct answer is C, as Cisco Unified Contact Center Express can support up to 300 agents when integrated with Cisco Unified Communications Manager. Options A, B, and D are incorrect as they do not reflect the maximum capacity that can be achieved with this deployment.