Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 52

Which description of the function of call handlers in Cisco Unity Connection is true?

Answer options

• A. They answer calls, take messages, and provide menus of options.
• B. They provide access to a corporate directory by playing an audio list that users and outside callers use to reach users and leave messages.
• C. They collect information from callers by playing a series of questions and recording the answers.
• D. They control outgoing calls by allowing you to specify the numbers that Cisco Unity Connection can dial to transfer calls, notify users of messages, and deliver faxes.

Correct answer: A

Explanation

Option A is correct because it accurately describes the primary functions of call handlers in Cisco Unity Connection, which include answering calls and providing menus. The other options, while true regarding different functionalities of the system, do not specifically characterize the primary role of call handlers.