Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 404

What is a capability of a Cisco Unity Connection system call handler?

Answer options

• A. control transferred outgoing calls that can be dialed from the Cisco Unity Connection system
• B. collect information from callers by playing prerecorded questions and then recording the answers
• C. answer calls, greet callers with Interactive Voice Response options to route calls, and take messages
• D. provide access to a corporate directory that callers can use to reach Cisco Unity Connection users that have mailboxes

Correct answer: C

Explanation

The correct answer, C, describes the primary functions of a call handler in Cisco Unity Connection, which includes answering calls and providing Interactive Voice Response. Options A, B, and D describe other functionalities that, while related, do not encompass the main role of a call handler in this context.