Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 369

Which action must an administrator take to provide a method that plays prerecorded messages when setting up a voicemail server in a Cisco collaboration on-premises system?

Answer options

• A. Create a recording that is applied to a service voicemailbox in Cisco UCM.
• B. Configure a directory handler to respond to the calls in Cisco UCM.
• C. Create a call handler template to apply to a call handler in Cisco Unity Connection.
• D. Configure a telephony service in Cisco Unity Connection to play prerecorded messages applying this service to a number.

Correct answer: C

Explanation

The correct answer is C because creating a call handler template allows the administrator to define how calls are processed, including the playback of prerecorded messages. Options A and B do not directly address the requirement for playing messages, while D focuses on telephony service configuration, which is not the most appropriate method for voicemail message playback.