Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 281

What is the function of the Cisco Unity Connection Call Handler?

Answer options

• A. routes calls to a user based on caller input
• B. searches a list of extensions until the call is answered
• C. queues calls
• D. allows customized scripts for IVR capabilities

Correct answer: A

Explanation

The correct answer, A, accurately describes the Call Handler's primary role of directing calls based on the input provided by the caller. Options B and C are incorrect as they pertain to different call management functions, while D refers to a feature that is not the main function of the Call Handler.